Core Responsibilities:

• Support on the training needs across the organization conducted through surveys, interviews, and performance evaluations to identify skill gaps and development opportunities.
• Schedule, organize, and coordinate logistics for training sessions, workshops, and seminars, including venue bookings, material preparation, and catering arrangements.
• Manage participant registrations, send out invitations and reminders, and ensure all logistical details are effectively communicated to participants.
• Track employee participation and completion of training programs, maintaining accurate records in the Learning Management System (LMS).
• Prepare and distribute training certificates to participants upon successful completion of programs.
• Provide administrative support to the L&D team, including managing calendars, scheduling meetings, and handling correspondence.
• Assist in the preparation of training materials, such as handouts, presentations, and evaluation forms, ensuring they are relevant and effective.
• Act as the first point of contact for training-related inquiries from employees and external vendors, providing timely assistance and information.
• Collect and compile training feedback from participants to assess program effectiveness and identify areas for improvement.
• Generate reports on training activities, including attendance, feedback, and training outcomes, to communicate the impact of learning initiatives.
• Stay informed of best practices in L&D administration and continuously seek opportunities for process improvements within training initiatives.
• Collaborate with department heads to ensure training initiatives align with business objectives and support team performance.
• Identify mentors for mentorship programs within the corporate division to provide social support and guidance to new employees.
• Track and maintain accurate records of performance appraisals, goals, and development plans in the performance management system.
• Compile and generate reports on performance management activities, such as completion rates of appraisals and progress on development plans, to support data-driven decision-making.
• Assist in the preparation and distribution of communication materials related to performance management cycles, timelines, and expectations.

Qualification and Experience :

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.

• Required: 0-3 years of experience.
• Preferred: Proven experience in learning and development, training, or a similar role, preferably within a corporate environment.